Printers are essential to carry out day-to-day operations in your workplace. Though the functions printers perform, like making hard copies, printing copies in bulk, sending a fax message, etc., may seem minor, if the printer fails to function properly, it can negatively impact your work.

Why do you need a printer monitoring tool?

For instance, say you need to print some important documents to be signed by an auditing team before they depart. Technical issues in your printer at this point may force you to use other time-consuming and complicated options, like repairing the printer or using an alternative printer in a separate department.

All these factors make printer monitoring an indispensable aspect for the proper functioning of printers in your network. With a printer monitoring tool, you can effortlessly monitor the health, availability, and performance of the printers in your network continuously to ensure smooth daily office operations.

Hence, a printer monitoring software can help you manage your print infrastructure effectively. Not just that, it provides insights on optimizing printer usage, thereby helping you cut down costs and ensure security. Identify issues in the printer before they pop up as a fault and resolve them before they reflect in your network.

Below are a few reasons why OpManager is the best printer management tool that manages your printer environment effectively.

OpManager: Easy-to-use, scalable printer monitoring software

You can use OpManager to proactively monitor availability and performance for multi-vendor printers in your organization. OpManager's printer monitoring function automatically discovers printers in your network, and lists them under the printer category.

The icon view available in OpManager offers the live status of each printer, helping operators view the status or any error messages without leaving their desk.

Monitor critical printer performance parameters

OpManager enables you to associate performance monitors that are bundled in the default printer device templates to individual devices and groups of printers. You can maintain the efficiency of the printers by monitoring important metrics like:

  • Pages printed per minute
  • Total number of pages printed
  • Printer cartridge levels
  • Black toner level
  • Total fax sent and received

Printer metrics - OpManager

OpManager offers Simple Network Management Protocol (SNMP) printer monitoring for multi-vendor printers that support Printer MIBs. Apart from this, you can monitor many other specific metrics using custom monitors.

Visualize the printer environment using Business Views

As your organization grows, monitoring devices can become a taxing job. This is especially true in the case of a printer, since it's connected to many other devices in order to perform its intended function.

Sometimes, when a parent device connected to a printer experiences downtime due to technical glitches, the printer itself may fail to function. With powerful visualization in Business Views, you can easily locate the malfunctioning parent device connected to the printer, and facilitate quick troubleshooting.

Printer business views - OpManager

Printer monitoring tool: Alerts and notifications

OpManager enables network administrators to perform remote printer monitoring, and receive instant alerts about faults, like paper jams, low ink levels, printer doors left open, paper being out, etc. It performs network printer monitoring and notifies the IT admin about the status of the printer based on its current action. By default, there are eight different status indications in OpManager:

  • Ready
  • Printing
  • Paper Low
  • Toner Low
  • Door Open
  • Paper Jam
  • Offline
  • Service

Notification Profile - OpManager

OpManager's robust printer monitoring system helps network administrators set printer monitoring thresholds for interface traffic, errors, etc., and receive notifications by email or SMS whenever abnormal usage is detected. Moreover, by using OpMananger-Slack integration, you can notify your team members about any faults, and discuss possible troubleshooting steps. This helps you improve the resolution time of printer faults.

Automated printer fault management

Printers are extensively used by members of various departments in an organization,which consequently raises the risk of malfunctioning or faults. As a network administrator, you want to resolve the faults as soon as possible. OpManager workflows enables you to automate fault-corrective actions in such a way that the issues are handled appropriately, even when you're only available remotely. For instance, you can create a workflow to automatically restart the spooler service for printers using the Restart Service option, or raise a ticket in ServiceDesk Plus to assign a technician to resolve the fault whenever it occurs.

Automate Workflows - ManageEngine OpManager

Learn how OpManager's printer management capabilities can help identify and troubleshoot faults through HP printer monitoring effectively. Click the link if you want to know more about OpManager, the HP printer network monitoring software. Try OpManager for free for the next 30 days or register for a personalized demo now.

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Customer reviews

More than 1,000,000 IT admins trust ManageEngine ITOM solutions to monitor their IT infrastructure securely

OpManager - 10 Steps Ahead of the Competition - Network Services Manager
OpManager - Easy Implementation & Excellent Support - Team Lead
OpManager - Easy Implementation with a Feature Rich Catalogue - NOC Manager
OpManager - Great Network Monitoring Tool - CIO
OpManager - Simple Implementation & Easy to use - Principal Engineer

Case Studies - OpManager


Hinduja Global Solutions saves $3 million a year using OpManager

Industry: IT

Hinduja Global Solutions (HGS) is an Indian business process management (BPM) organization headquartered in Bangalore and part of the Hinduja Group. HGS combines technology-powered automation, analytics, and digital services focusing on back office proces

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USA-Based Healthcare Organization Monitor's Network Devices Using OpManager and Network Configuration Manager

Industry: Healthcare

One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Netherlands-based real estate data company avoids system downtime using OpManager and Firewall Analyzer

Industry: Real Estate

Vabi is a Netherlands-based company that provides "real estate data in order, for everyone." Since 1972, the company has focused on making software that calculates the performance of buildings. It has since then widened its scope from making calculations

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Global news and media company

Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Industry: Businesses and Services

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Thorp Reed & Armstrong

Industry : Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports

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