Businesses depending on their size buy various networking infrastructure elements. Some of the basic network elements that need continuous monitoring are:
Email Servers: Every organization will have an Email server which distributes emails to all LAN users. If the email server fails, users are disconnected from the external world and key functions such as customer support takes a hit. IT Managers need to monitor their email servers for availability, mails in queue, size of mails received etc.
WAN links: Small Enterprises can save money by optimizing the WAN links. If over subscribed, it costs heavily and if under subscribed it chokes the network. Hence IT administrators should carefully balance the throughput, committed information rate (CIR) and burst rate with congestion, response time, and discards to optimize the link utilization. IT Managers should also find out whos using the most bandwidth to make necessary arrangements. Apart from bandwidth monitoring (discussed above), routers need to be monitored for availability and performance periodically. If a router fails it halts the entire LAN and hence IT Managers should set thresholds on various parameters on routers and attend problems immediately.
LAN Infrastructure: Your LAN infrastructure devices such as switches, printers & wireless devices.
Small businesses have different network management needs and expectation because technical expertise and staff are limited. They want tools that are low cost, easy to install and use, and feature rich.
Nagios® is a host and service monitor designed to run under the Linux operating system, but works fine under most *NIX variants as well. The monitoring daemon runs intermittent checks on hosts and services you specify using external "plugins" which return status information to Nagios. When problems are encountered, the daemon can send notifications out to administrative contacts in a variety of different ways (email, instant message, SMS, etc.). Current status information, historical logs, and reports can all be accessed via a web browser.
The Multi Router Traffic Grapher (MRTG) is a tool to monitor the traffic load on network links. MRTG generates HTML pages containing PNG images which provide a LIVE visual representation of this traffic like this:
Kismet is an 802.11 layer2 wireless network detector, sniffer, and intrusion detection system. Kismet will work with any wireless card which supports raw monitoring (rfmon) mode, and can sniff 802.11b, 802.11a, and 802.11g traffic.
Kismet identifies networks by passively collecting packets and detecting standard named networks, detecting (and given time, de-cloaking) hidden networks, and inferring the presence of non-beaconing networks via data traffic.
|Other Open Source Tools That Are Worth Giving A Try:|
Another alternative for SME's is to use freeware versions of popular commercial software like ManageEngine. The main advantages of this approach are obvious - SMEs get the same high quality software that is used by their larger counter-parts. These commercial software are also easy to install and use. There is also an active user community to turn to when they need help. The only disadvantage is that, there are some restrictions on the number of devices you can manage. However, the good news is, you can start with the freeware versions and later when your network grows you can conveniently upgrade to the affordably priced paid versions. ManageEngine offers free versions of the following tools :
OpManager is a popular network monitoring software used by thousands of IT administrators worldwide. Using the Free version of OpManager, you can monitor 10 of your most critical devices like Routers, Servers, switches, Mail-servers, firewalls, printers etc. OpManager actively monitors these critical devices for availability and health and immediately alerts you by email or SMS, when it detects a problem. OpManager also generates useful charts and reports to analyze performance of your devices over a period of time.
ServiceDesk Plus is an integrated IT helpdesk and Asset Management tool. Using the free version of SDP, you can run an efficient helpdesk to provide IT support to your end-users and also keep track of accurate hardware and software details of upto 25 workstations. A simple email from your end-users requesting help can automatically be converted into a ticket in SDP. Download Free Edition>>
Applications Manager allows you to gain in-depth visibilty into how your applications are performing. Using Applications Manager you can monitor Application Servers, Database Servers, web-sites and Systems and alerts you instantaneously when it detects availability and health problems. Download Free Edition >>
ManageEngine Eventlog Analyzer, a web-based event management solution that collects, analyzes, and reports on event logs from enterprise-wide Windows and UNIX systems. EventLog Analyzer improves security and reduces downtime of critical servers on your enterprise network. And generates graphs and reports that help in analyzing and troubleshooting system problems with least impact on network performance. Download Free Edition >>
ManageEngine offers a broad range of network monitoring software, wireless network monitoring software, bandwidth monitoring software, application monitoring software, eventlog monitoring software, firewall monitoring software, and helpdesk software at affordable price points. Their free tools cater to small networks. Those who start with free tools from ManageEngine can later migrate seamlessly to the commercial versions.