IT Workflow Automation

Administrators have preset routine (run book) tasks to perform either during network faults or as an on-going maintenance task. These maintenance tasks include checking critical servers, services, and more. When the network has hundreds of devices (usually more), this maintenance process becomes daunting for the network admins as it requires substantial amount of resources and time.

Luckily, with the help of network automation workflow, these repetitive, laborious maintenance tasks can now be simplified. Apart from the maintenance tasks, IT admins can design and automate workflows to troubleshoot network issues. An IT workflow automation tool comes in handy when the network is large and constantly multiplying its resources. Just with any other software, the workflow automation software too has some challenges. The real challenge with most workflow automation tools is that they are not tightly integrated with the NMS. This is why installing a network monitoring solution that has a well-integrated and robust workflow automation platform is crucial. 

OpManager - Workflow Automation Software

Workflow automation tool - ManageEngine OpManager Learn more about OpManager's features & functions

ManageEngine OpManager is a powerful network monitoring solution with a tightly coupled IT automation workflow. With OpManager's enterprise workflow automation, you can start/stop/resume services, processes, and automate other tasks with over 70 workflow actions based on user-defined conditions.


OpManager’s IT workflow automation tool:

Code-free IT workflow automation software with out-of-the-box checks and actions

Over 70 workflow checks and actions grouped under 9 different categories, including VMware ESX actions are available for you to construct a powerful workflow rule to suit your IT management need. Just create workflows using these out-of-the-box checks and actions to the workflow builder and you are good to go.

You don’t have to skim through complex scripts and codes to automate your IT. OpManager IT workflow automation is carefully built with user friendly interface and code-free IT automation to help you build workflow rules quickly.

IT Workflow Automation - ManageEngine OpManager

To know more about this feature, get a personalised demo.
Request Demo

An agile and flexible drag-n-drop automation workflow builder

The intuitive drag-n-drop workflow builder makes it really straightforward to create new workflow rules for every administrator.

Besides defining new workflows, you can modify an existing workflow by making changes to the conditions or actions inside the workflow builder.

Automate workflows - ManageEngine OpManager

Initiate the workflow automation rules on network faults or as an on-going maintenance tasks

The application of IT run book automation can be initiated when there is a network fault, or as on-going maintenance tasks, or even on an ad-hoc basis. OpManager IT workflow automation module gives you the free hand to trigger workflow in all the aforementioned situations.

Automated workflow - ManageEngine OpManager

Record the IT automation workflow procedures as an XML and ensure structured practices across IT

Using OpManager, seasoned administrators who are well-informed of their organization’s IT setup, can create IT workflow rules to meet the organization’s requirement. Contextual workflows address your specific IT automation needs, leading to minimized downtime and reduced time to repair a fault. These structured, time invested, useful documents can now be preserved as XML files with the option to export the workflows and also import them even into other instances of OpManager when there is a need.

Automated IT WorkFlows - ManageEngine OpManager

Audit trails of workflow progresses and logs with detailed IT workflow execution logs reports

Every executed workflow is recorded under "Execution logs" for future audits. This report comes handy when the administrators want to make sure what has happened during a particular workflow execution.

Automation workflow logs - ManageEngine OpManager

Benefits of OpManager enterprise IT workflow automation:

  • Automated workflows help resolve issues faster and reduce MTTR (Mean Time To Repair)
  • Inherit your IT infrastructure best practices and ensure structured/ proven methods to handle incidents and problems
  • Automate repeated activity executions for efficient IT management
  • Avoid human errors and substantially reduce support and operational costs


  • From version 126113, if users have enabled Two Factor Authentication in OpManager, they have to enter an OTP that is generated, to perform the following actions: Add Workflow, Edit Workflow, Copy Workflow and Import Workflow.

IT Network automation using Artificial Intelligence (AI) and Machine Learning (ML)

To know more, read What is intent based networking?

 Pricing  Get Quote