Help Center
Quick Start
- System requirements
- Minimum privileges required
- Default port configuration
- Installing DataSecurity Plus
- Uninstalling DataSecurity Plus
- Starting DataSecurity Plus
- Launching DataSecurity Plus
- Configuring your solution
- Licensing details
- Applying a license
File Auditing
- About File Auditing
- Domain configuration
- File server configuration
- Failover cluster configuration
- Workgroup configuration
Setting up File Audit
Dashboard
Reports
Alerts
Configuration
Storage Configuration
Endpoint DLP
- About Endpoint DLP
Setting up Endpoint DLP
Reports
Alerts
Prevention policies
Configuration
File Analysis
- About File Analysis
Setting up File Analysis
Dashboard
Reports
Alerts
Configuration
Data Risk Assessment
- About Data risk assessment
Setting up Data risk assessment
Dashboard
Reports
Alerts
Configuration
Cloud Protection
- About Cloud Protection
- Gateway Server Configuration
- Certificate Authority Configuration
- Gateway Configuration in Endpoint
- Manage Certificate Trust Store
- Threat Analytics Database
- Manage Banned Applications
- Manage Authorized Applications
- Global Insight
- Application Insight
- User Insight
- Shadow Application Insight
- Banned Application Insight
- Cloud Access Reports
- Application Reports
- Shadow Cloud Application Reports
- Banned Cloud Application Reports
- File Upload Reports
Setting up Cloud Protection
Dashboard
Reports
Storage Configuration
Administrative settings
- Technician configuration
- Email configuration
- Notification filters
- Manage agent
- SIEM integration
- Business hours configuration
General settings
About DataSecurity Plus
Release notes
2020
2019
2018
2017
2016
2015
Troubleshooting
Contact usManage agent
On the Manage Agent page, you can check the status of and manage the agent service, driver service, configuration sync, and agent properties.
Under Configuration > Administration > Manage Agent, you'll find the following details:
- The Agent Service table to check if the agent is installed and running. The agent can be installed/uninstalled and started/stopped using the buttons on this table.
- The Driver Service table to check if the driver service is installed and running.
- The Configuration Sync table to check the last sync time and the sync status of individual configurations. Each configuration can be synced using the corresponding buttons.
- The Agent Property table to compare the values of the agent properties in the Agent itself and the server. If the properties match, the status is marked with a green check.
- The status of RPC and HTTP communication.
- An option to download and install the agent in the required file server manually.
In case of HTTP communication failure, follow the steps in this guide.
For more details on DataSecurity Plus' agent, view the Agent Document.
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