Making Desktop Central Functional with Symantec Endpoint Protection

Windows Desktop Management Software

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Desktop Central 7

Agent Installation - Knowledge Base

You have Symantec Endpoint Protection running in your client machines and you face the following problems:

DesktopCentral_Agent.msi cannot be copied on computers running Symantec Endpoint Protection.
The agent is not fully functional - configuration failure, patch & inventory scan failed.

You may encounter this problem if,

File Copy functionality, has been blocked by Symantec Endpoint Protection.
Any unknown exe found by Symantec gets killed by default.

Supported Networks

OS Deployment

Software Deployment

Patch Management

Asset Management

Remote Control

Active Directory

Work Group

Novell eDirectory

WAN

Roaming Users

Enable the file copy functionality blocked by Symantec Endpoint Protection. This will enable DesktopCentral_Agent.msi file to be copied on to the target system. For the agent to be fully functional, you need to notify the following to Symantec Endpoint Protection as trusted:

dcagent.dll
dcconfig.exe
agentupgrader.exe
AgentTrayIcon.exe
dcagentservice.exe
dcinventory.exe
dcpatchscan.exe
dcrdservice.exe
dcstatusutil.exe
qchain.exe
rdsAgentWindow.exe

These changes will make Desktop Central Agent fully functional on computers running Symantec Endpoint Protection.

Applies to: Agent Installation, Compatible with Symantec Endpoint Protection

Keywords: Uninstall Agents, Agent Uninstallation, Desktop Central Uninstallation

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Tel : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

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Agent Installation - Knowledge Base

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	Close Desktop Management Challenges & Available Solutions

One of the primary responsibilities of an IT Manager is to effectively manage the desktops in their network. With regard to desktop management an IT Manager requires to ensure:

Rolling out latest enterprise software
Up-to-date critical patches installed in all the desktops
Strict adherence to software licensing laws.
Standardized desktop configuration in accordance to company policies
Desktop security by implementing necessary security standards and restrictions.

Above all, the System Administrators and other IT staff should be kept happy by not over burdening them.

Desktop Central provides an integrated Desktop Management solution that includes Software Deployment, Patch Management, Asset Management, Software License Management, Configurations to standardize and secure desktops, Active Directory Reports, and much more.

Desktop Central helps IT Managers to easily pull out reports on the status of software deployment, Vulnerability status of each desktop, Patch Status Reports, Software Compliance Reports, Active Directory Reports, etc. It also helps to roll out scheduled software deployment and automate patch management tasks.

If you are an IT Manager, the decisions you make are crucial. Why not test drive Desktop Central today? Call toll-free at 1-888-720-9500 for more information or click here to register for a FREE demonstration of the product.

You can also download Desktop Central for FREE. Click here.

System Administrator oversees computer networks to ensure they function smoothly and is responsible for customizing the network to meet the organization policy by installing the necessary software applications, applying necessary security policies, adding printers, etc. The administrator has to periodically install the necessary patches and maintain the inventory of the resources. With increasing requests and a growth in the number of desktops, it becomes more difficult to effectively manage desktops manually.

Desktop Central helps System Administrators to standardize desktop configurations, apply necessary security restrictions, deploy software applications, install patches, maintain hardware/software inventory, access and control desktops remotely, and much more. All these can be achieved from a central point without requiring running from one desktop to other.

Desktop Central also helps administrators to pull out necessary reports on the status of each task. It also provides reports on the health status of each desktop, inventory reports, software compliance reports, active directory reports, etc., that can be used for auditing purposes.

Would you like to download Desktop Central now and try it yourself?

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