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Applications Manager is an application performance management solution that also provides end user monitoring from the client's perspective in enterprise Internet Services and hosted Web Services.
In addition to monitoring infrastructure performance, it is essential for Enterprises and Application Service Providers to also monitor applications from an end user perspective. Performing end user application performance Monitoring helps IT, to ensure they are meeting customer expectation.
Applications Manager's end user experience monitoring solution can help enterprises monitor end user experience of services like web applications, web site lookup times, file access on remote servers, mail server round trip time (RTT), network response time across branch offices etc.
Applications Manager's end user monitoring software offers end user experience monitoring (EUEM) for measuring the end-user experience of business-critical network services such as DNS, LDAP, Ping and Mail server from enterprise branch offices or even actual customer locations. It also helps you track critical end user transactions. These capabilities enable the IT administrators to know how their business-critical network services are performing for their end users. If there are any performance issues, they can quickly take steps to address those issues.
Better employee productivity
Poor response times for business critical applications could impact employee morale and make them reluctant to use applications deployed to make them more productive. Hence in order to get maximum mileage out of your investments in expensive ERP solutions, it is imperative make sure response times are good.
Meet promised SLAs with End User Experience Management
By monitoring end user applications, the IT Team can ensure critical applications perform as expected. You can not only monitor end user experience, but also meet Service Level Agreements with our end user performance monitoring tool.
Applications Manager's end user monitoring tool also helps the IT Team visualize performance degradation before end users complain. With dashboards that give visibility, IT Teams can make quick changes in the infrastructure to meet user demand.
End user monitoring involves tracking user behavior or actions while interacting with a website or web application. This helps you to understand the impact of website and device performance on the end user?s journey. A seamless end-user experience can aid and enhance your business?s operational efficiency, troubleshooting processes, and comprehensive business value.
EUEM monitoring tools allow you to monitor the health and performance of services from multiple locations outside your corporate firewall. It gives you better visibility into user experience and behaviors of these services. It also helps detect potential performance bottlenecks, thereby aiding you to take steps to improve the user experience of business-critical services.
End user monitoring(EUM) involves monitoring various metrics related to user experience such as page load times, response times, error rates, and other user interactions. It works by collecting and aggregating data from an end-user's perspective from various global locations with the help of the Real User Monitoring(RUM) agent in Applications Manager which is consolidated on Applications Manager's EUM dashboard.
The tool offers complete and unified visibility into our environment and helps us identify and resolve potential performance issues quickly.
Industry: Financial services
KFintech, a financial services industry, having access to a surplus amount of data, was pertinent for to ensure that the performance of its databases was on point. With Applications Manager, KFintech was able to gain end-to-end insight into essential transactions, identify slow-performing queries, eliminate recurring performance issues, and ensure uninterrupted service delivery.