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Multi-user Access

Multi-user Access

Work together with Applications Manager

Login as Admin and based on the level of access you want them to have, create new user roles such as Users, Operators, Managers, Admins and Delegated Admins. With the help of multi-user access, service providers can ease management of user accounts and multiple teams can collaborate effectively.

User Management


Administrators have the privilege to access all the administration activities. You can configure mail and proxy servers, create/discover a new monitor, configure alarms and thresholds, set traps, perform polling, enable and disable reports, schedule reports, upload files/binaries, and so on. Administrators have control over the permissions given to the users and operators.


Delegated Admin

The delegated administration role is used to assign limited administrative privileges to users in your organization who aren't default administrators. 


Users have read only access to all the components of the product.They do not possess the privilege to add, edit or configure different components of the product.


When compared to the users, Operators have limited access to the components of the product.They have read only access to those parameters of the product that are assigned to them by the administrators.



Managers don't possess administrator privileges.They manage Service Level Agreements (SLA) through the SLA console and have a high-level view of the Business infrastructure.They have limited access when compared to users and operators.

SLA Monitoring

Easily import user groups from active directory

Group similar users together in the form of user groups or import user groups from newly added domains. Assign various user roles like Administrator, Administrator(delegated), and Operator to the user group. Import users from Active Directory using the Active Directory authentication module. Login to Applications Manager using Active Directory/LDAP credentials.

Give additional permissions to users 

Grant special privileges to the administrators and operators using the "Permissions" tab.Allow operators to configure and view downtime schedules, personalize edit tabs, clear alarms and access Add-On products. Enable administrators to delegate admin preferences, start/stop/restart services, view/use all actions created by administrators and so on.

Secure your account

Configure account policies to enhance web client security.Access account policy tab in user management for password validation.Enforce account lockout if the set thresholds are violated.Set the value for idle session timeout. Enforce single user sessions and strong password rules.

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