General Product Features

• Easy-to-use Web Client to administer and access monitoring data. Different roles available for User - Admin, User, Operator and Manager.
• SLA Management Console to create and maintain Service Level Agreements (SLAs).
• Critical trend analysis through graphs and comprehensive management reports
• Enhanced 7/30 reports - Hour of Day, Day of Week, Statistical and Heat charts available for detailed analysis
• Detection of problems (Alarms, Thresholds) and Alarm actions (E-mail, SMS, SNMP Trap, Scripts, MBean Operation, Java Action, VMware Action, Amazon EC2 Instance Action)
• Root Cause Analysis (RCA) - drill-down to the bottlenecked component
• Integration of Google Map business view.
• REST APIs for integration of Applications Manager with internal portals and other monitoring tools.
• Integration with ManageEngine ServiceDesk Plus, ManageEngine OpManager and ManageEngine OpStor products.
• Multilingual support - German, French, European Spanish, Simplified Chinese, Traditional Chinese, Korean, Hungarian, Japanese and Vietnamese languages.

Getting Started